FAQ

Where will I be picked up at the Jacksonville International Airport?
Your driver will meet you at an arranged location. Please turn your cell phone on when your plane lands so that we can reach out to you with instructions as to where to meet your driver.

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Do you have a cancellation policy?
Yes, there is a four hours cancellation policy. You must cancel at least four hours prior to pickup time or your card will be charged for the quoted transportation fee. 

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Do I need a credit card to make a reservation?
Yes, we require a credit card to hold your reservation. It is also a confirmation of the reservation, however, you will not be charged unless authorized by you, the cardholder, or in the event that our four-hour cancellation policy is violated. 

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Will I get a receipt?

Absolutely, the driver can email you a receipt for credit card or cash transactions. This will be done immediately upon completion of our service. 

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Is Amelia Airport Shuttle & Transportation registered with the State of Florida?

Yes, this is a requirement for professional transportation services.
Our State Florida Registration number is: #L10000033031 

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What does Flat rate pricing mean?

We charge one set price for the vehicle per reservation. If a share ride (up to 6 persons) is provided, each reservation will be charged a adjusted/reduced price.